Terms of Use & Sales Conditions

These Terms of Use and Terms of Sale (collectively, the “Terms”) govern your access to and use of the online shop, website, and related services (the “Service”) offered under the “EnjuBoard” brand by MaderaStyle CO., LTD., a company organized under the laws of Japan (“MaderaStyle,” “Company,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Who We Are; Contracting Entity

• The Service is provided by MaderaStyle CO., LTD. (doing business as “EnjuBoard”).
• Contact: MaderaStyle CO., LTD., Postal Code 596-0011, 2F, 16-1 Mokuzai-cho, Kishiwada-shi, Osaka Prefecture, shop@enjuboard.jp.
• If you purchase products through the Service, your contract for sale is with MaderaStyle CO., LTD.

2. Eligibility; Accounts; Accuracy of Information

• You must be at least the age of majority in your jurisdiction of residence to use the Service and place orders.
• If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
• You must provide accurate, current, and complete information and keep it updated.

3. Privacy

• Our collection and use of personal information are described in our Privacy Policy. Your use of the Service is subject to our Privacy Policy. See: Privacy Policy.

4. Intellectual Property; License

• All content on the Service, including product images, text, graphics, logos, and trademarks, is owned by the Company or its licensors and protected by applicable laws.
• “EnjuBoard” is a registered trademark of MaderaStyle CO., LTD. (Trademark Registration No. 6945329).
• We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use.

5. Prohibited Conduct

You agree not to:

• Violate any applicable law or regulation;
• Infringe intellectual property or other rights of the Company or third parties;
• Interfere with or disrupt the Service or its security;
• Attempt to gain unauthorized access to any accounts, systems, or networks;
• Collect personal information of others without consent;
• Use the Service for any commercial purpose not expressly permitted by us;
• Engage in any conduct we deem harmful, deceptive, or otherwise inappropriate.

6. Third-Party Services and Links

• The Service may contain links to third-party sites or services. We do not endorse and are not responsible for third-party content or practices. Your use is at your own risk and subject to the terms of such third parties.

7. User Content; Feedback

• If you submit content or feedback, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and display it for operating and improving the Service and our products, subject to applicable law.

8. Terms of Sale

8.1 Orders and Acceptance

• Your order is an offer to purchase. We may accept or reject any order at our discretion, including for availability, suspected fraud, or pricing errors.
• We typically accept your order when we dispatch the product. A shipping confirmation confirms that your order has been accepted. If we cannot accept your order, we will refund any amounts already charged.

8.2 Pricing; Currency; Taxes and Duties

• Prices are shown in USD unless otherwise noted and exclude shipping, taxes, duties, and fees unless expressly stated.
• For shipments to the United States or the UAE, you agree that you or the recipient are the importer of record and are responsible for all applicable customs duties, import taxes or VAT, customs clearance fees, brokerage fees, and similar charges unless we expressly collect them at checkout. We cannot estimate or guarantee the amount of charges assessed by customs authorities, carriers, or local delivery partners.

8.3 Payment

• You authorize us (and our payment processors) to charge your selected payment method for the total order amount, including shipping, taxes, and duties (if collected by us).
• We may require additional verification and reserve the right to cancel orders suspected of fraud or unauthorized activity.

8.4 Shipping; Delivery

• Shipping methods, delivery estimates, carrier terms, delivery acceptance, and related details are governed by our Shipping Policy. See: Shipping Policy.
• The risk of loss or damage remains with the Company until the product is delivered to the recipient. Delays may occur due to customs clearance, carriers, or events beyond our reasonable control; however, this does not limit your right to cancel an unshipped order when we miss the stated dispatch period or any remedy available under our Shipping Policy, Return Policy, or mandatory applicable law.

8.5 Returns; Refunds; Remedies

• Returns, refunds, repairs, and replacements are governed by our Return Policy. See: Return/Refund Policy.
• Products must meet the conditions and timelines stated in the Return Policy.

8.6 Product Information; Availability; Errors

• We strive for accuracy but do not guarantee that product descriptions, images, pricing, or availability are error-free. We reserve the right to correct errors, change information, or update availability at any time.
• EnjuBoard products are handcrafted from natural solid wood. Variations in grain, color, knots, and small differences in dimensions or weight that are disclosed in or reasonably visible from the product listing are natural characteristics and are not defects. The delivered product must still materially correspond to the photographs and details for the individual item ordered.
• Damage caused by a dishwasher, prolonged soaking, extreme heat or dryness, prolonged direct sunlight, improper storage, misuse, neglect, or unauthorized modification is not a manufacturing defect. Normal changes in color or surface appearance resulting from proper use are also not defects. These exclusions do not apply where damage results from a manufacturing defect or other nonconformity and do not limit any mandatory consumer right.

8.7 No Resale; Export Compliance; Sanctions

• Purchases are for personal use only and not for resale without our prior written consent.
• You agree to comply with all export control and sanctions laws applicable to your purchase, destination, and end use.

9. Suspension or Modification of the Service

• We may change, suspend, or discontinue any part of the Service at any time without liability, including for maintenance, security, or legal reasons.

10. Disclaimer of Warranties

• To the extent permitted by applicable law, the Service is provided on an “as available” basis. We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. Nothing in this Section limits any express product description, remedy stated in our Return Policy, or mandatory consumer right that cannot lawfully be excluded.

11. Limitation of Liability

• Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury where such liability cannot lawfully be excluded, or any mandatory consumer right.
• Subject to the foregoing and to the extent permitted by applicable law, the Company will not be liable for indirect or consequential losses that were not reasonably foreseeable. The Company’s total liability arising from an order will not exceed the amount paid for the affected order.

12. Customer Responsibility

• You are responsible for losses reasonably incurred by the Company as a direct result of your intentional unlawful use of the Service or material violation of these Terms. This does not apply to losses caused by the Company or where such responsibility is prohibited by applicable law.

13. Dispute Resolution

Before commencing formal proceedings, you and the Company agree to make reasonable efforts to resolve the dispute in good faith by contacting each other.

14. Governing Law and Jurisdiction

• These Terms and any contract for the purchase of products from us are governed by the laws of Japan, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or a purchase from us shall be subject to the jurisdiction of the Osaka District Court, including its Kishiwada Branch as applicable. Nothing in these Terms excludes or limits any mandatory rights available to consumers under the laws of their place of residence.

15. Changes to the Terms

• We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on the Service and updating the Effective Date. Your continued use of the Service after the updated Terms are posted constitutes your acceptance.

16. Assignment; Severability; Entire Agreement; Force Majeure; Notices

• You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• If any provision is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force.
• These Terms, together with the policies referenced herein (including the Privacy Policy, Shipping Policy, and Return Policy), constitute the entire agreement between you and the Company with respect to the Service and supersede all prior or contemporaneous agreements on the subject.
• Neither party is liable for delays or failures due to causes beyond its reasonable control (including natural disasters, acts of government, labor disputes, internet or carrier failures).
• We may provide notices by posting to the Service or by email to the address associated with your account.

17. Contact Us

• For questions about the Service, products, or these Terms, contact: shop@enjuboard.jp.

— End of Terms —